Terms & Conditions

Customer Service

For any inquiries or support, our dedicated team is here to help you succeed with Noubay.

Contact form available on our Contact page

Business Hours: Monday to Friday, 9 AM - 9 PM PST

Refund and Dispute Policy

We strive to provide the best service possible and want you to be completely satisfied. If you're not happy with your purchase for any reason, we're happy to provide a full refund with no restrictions.

Simply email billing@noubay.com to request a refund. We value your feedback to help us improve.

All refunds will be processed within 5-7 business days

For any questions about your purchase or subscription, our billing team is here to help at billing@noubay.com

We value your satisfaction and are committed to making things right. We offer hassle-free refunds because we stand behind our service and want you to feel confident in your purchase.

Cancellation Policy

We make cancellations simple and straightforward to give you full control over your subscription.

Cancellations take effect at the end of your current billing period

You'll maintain full access to all features until the end of your billing period

Service Terms

To ensure the best experience for all users, we maintain some basic terms of service.

Use the service for legal purposes only

Maintain the confidentiality of your account credentials

Accept responsibility for all activities under your account

Promotional Terms

We occasionally offer special promotions to provide additional value to our users.

Promotional offers cannot be combined unless explicitly stated

Promotions are valid only for the specified duration

Last updated: 6/2/2025